The Reserve at Chester Zoo appoints Tevalis to launch luxury UK wildlife stays
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The Reserve at Chester Zoo has appointed Tevalis to launch its new premium accommodation and experience offering with an attention-grabbing campaign.
Launching summer of 2025, and aligned with the zoo’s mission to prevent extinction by creating a future where nature can survive and thrive, The Reserve at Chester Zoo provides premium stays and extraordinary animal experiences that protect the wild world by directly funding wildlife regeneration. Every stay will help the world’s wildlife and habitats survive and thrive, as the entire profit from each booking funds the zoo’s world-leading conservation activity.
Guests will be transported to the African savannah from 51 contemporary luxury lodges – homes-from-home crafted from natural, sustainable materials, with décor and colour palettes inspired by nature.
The Reserve at Chester Zoo selected Tevalis on the back of their existing work with other Hotels, Zoos, and Visitor Attractions, such as the Village Hotel Group, Colchester Zoo, the Tate Modern, and Black Country Living Museum to name just a few. The company’s signature, award-winning Hospitality EPOS solutions will place The Reserve’s conservation messaging and luxury travel offering in the spotlight.
James Humble, CCO at Tevalis said: “After an extensive selection process, we are thrilled to have been chosen by Chester Zoo, we are committed to enhancing the guest experience and providing the flexibility needed through our diverse Ecosystem of digital solutions. This trusted partnership not only allows us to support Chester Zoo in maximising future revenues for their charitable initiatives but also enables them to deliver exceptional digital experiences. We’re excited to work together to elevate the guest experience, which will in turn help strengthen their conservation efforts and ensure the survival and thriving of wildlife and their habitats around the world.”
Adriaan Erasmus, General Manager, The Reserve at Chester Zoo said: “Together with Tevalis, we’re looking forward to this new journey of EPOS Technology Solutions, as we launch The Reserve. Through this partnership, we aim to enrich each guest’s journey with considered, personal touches, connecting them to our unique wildlife conservation stories, whilst they make their own.”